FAQ

FAQs About Smart Charging Lockers

Get answers to all your questions about our charging lockers, customization, and global services.

1. Q: What types of charging lockers do you offer?

A: We provide a full range of smart charging lockers, including 12-door, 24-door, 36-door commercial models, public charging stations for airports/schools/gyms, and fully customized OEM/ODM solutions tailored to your specific needs.

2.Q: Can you customize the charging lockers with our brand and requirements?

A: Yes! We offer 100% OEM/ODM customization, including logo printing, color matching, door size, payment methods (coin/cash/credit card), cloud management system, and software functions to match your business needs.

3.Q: What payment methods do your charging lockers support?

A: Our devices support multiple payment options, including coin, cash, credit/debit card, QR code payment, and free charging mode. The owner can set and adjust the charging mode remotely via our cloud platform.

4. Q: How do I manage the charging lockers remotely?

A: All our charging lockers are equipped with a cloud-based management system. You can monitor usage, open doors remotely, check income, update advertisements, and manage devices anytime, anywhere via mobile phone or computer.

5.Q: What is your lead time and shipping policy?

A: Our standard lead time is 7-15 working days for stock models, and 15-25 working days for customized orders. We ship globally via sea freight, air freight, or express, and provide full tracking for all orders to ensure on-time delivery.

6. Q: What after-sales support do you provide?

A: We offer 24/7 global technical support, including installation guidance, operation training, and after-sales maintenance. We also provide a 1-year warranty for all charging lockers, and supply spare parts for long-term use.

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Custom OEM/ODM solutions, global shipping, and 24/7 after-sales support for your business.